Support

Frequently Asked Questions

What materials do you offer?expand_more

We work with sustainably sourced hardwoods (walnut, oak, maple), natural slate and agate stone, plus select metals and acrylics for custom projects.

What is the typical turnaround time?expand_more

Standard orders ship within 7–10 business days. Larger corporate and custom orders vary by scope — we'll confirm a timeline when you request a quote.

Do you accept custom artwork?expand_more

Absolutely. You can upload your own artwork or logo, and our design team will optimise it for the material you choose. Start with a custom order.

Is there a minimum order quantity?expand_more

No minimums for most items — order a single bespoke keepsake or thousands of branded pieces. Bulk pricing is available for larger corporate runs.

Still have questions?